Privacy Policy

SantaAna Appliance Repair (we, us, our) operates the website [website URL]. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. By using the website and our services, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you. The personal data we collect is used to contact or identify you and includes names, phone numbers, and email addresses submitted through our call request form. Additionally, we collect non-personal browsing data, such as cookies and web beacons, to improve user experience on our website.

Use of Data

SantaAna Appliance Repair uses the collected data for service-related purposes, including but not limited to: providing and maintaining our service, notifying you about changes to our service, allowing you to participate in interactive features, providing customer support, detecting and addressing technical issues, and improving our website functionalities.

Transfer and Sharing of Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may share your personal data with our trusted partners who need access to this information to perform operational and service needs. We will take reasonable steps to ensure these partners are bound to confidentiality and privacy obligations at least as stringent as our own.

Your Consent

By contacting us via the website's call request form or by calling us, you: (i) Allow us and our partners to contact you via phone, email, or text for service-related purposes; (ii) Acknowledge that your information may be shared with our trusted partners for operational and service needs; (iii) Understand and agree to our use of cookies or web beacons to collect non-personal browsing data.

Legal Limitations and Liability

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided by SantaAna Appliance Repair. You agree that the maximum compensation for any claims is limited to $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Opt-Out Clause

If you wish to opt out of any communication with us or any changes regarding how we handle your personal information, you may contact us at (714) 455-3181.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (714) 455-3181.